Q: Do your boards come with quotes / phrases already on them?
A: No, but this is the number one question we get asked. Our felt letter boards come with a blank felt canvas along with letters, characters, numbers, and emojis for you to customize. Follow us on Instagram and Facebook for daily board inspirations and to see how we style ours!
Q. Is the hanging hardware attached?
A. Single-sided boards come with a saw tooth hanger in the back. Double-sided boards do not come with hanging hardware.
Q. Do the dimensions listed on each product description include the frame or just the felt area?
A. The dimensions include the frame.
Q. What size letters do the boards come with?
A. Our boards come with ¾ inch letters. Other sizes, colors, and styles are available for purchase under Accessories.
Q. Do the boards come with the decorative accessory pieces we see on your social media posts?
A. No, each order comes with the board and standard letters. All the accessories you see on our pictures are from our friends available to purchase in their respective shops. We always tag them in our pictures so be sure to check them out.
Q: Where do you find ideas and inspiration for your boards?
A: As cliché as it sounds, inspiration is everywhere and we’re inspired daily by things we stumble upon. Check out places like Pinterest, Instagram, Tumblr, or even Google search.
Q: How do you clean the felt?
Check out our Tips and Tricks series here: https://tinyurl.com/yh6vds9d
Q. When can I expect my shipment?
A. Once you place your order, please allow 1-2 business days for processing & handling. Depending on your zip code, shipping can take anywhere from 3-5 days via USPS or UPS, depending on your region. You’ll be provided a tracking number upon purchase and of course, can reach out to us at any time.
Q. What is your return policy?
A. We offer a 30-day return policy for any damaged or defective products. Please check out our Refund Policy for more information: https://tinyurl.com/yfxk3q2j
Q. How often do you restock?
A. We are always releasing new products and try to bring back our most popular pieces as often as we can.
Q. Do you wholesale?
A. Yes, we’d love to see our products in your store. Please reach out to us and let’s start a conversation!